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FiraCode Care
We monitor the agreed services, apply updates and investigate issues within your plan’s coverage and response times.
Choose a care planWhy this service exists
Dependencies, certificates, forms and external services change. An explicit plan defines what we check, how much time is included and when we respond.
Verifiable operational example
We do not present this project as a paid Care subscription. It demonstrates the operational foundation: storage, a persistent outbox, retry and health checks.
View the case studyInfrastructure for continuity
For eligible projects, FiraCode monitors availability, forms, certificates, deployments and active integrations, then documents incidents and recovery.
Demonstration mechanism. It does not indicate any client's live status.
Automated monitoring does not replace an SLA or permanent human intervention. Coverage, sources and response time are defined in the Care contract.
Technical continuity
Recurring operations
Explicit boundaries
Process
We review the website, infrastructure and recurring volume.
We agree delegated access, channels and priority rules.
We perform checks and changes within the plan.
We report on the website’s condition, work completed and risks that need attention.
FAQ
No. The response time states when we will respond to your request. Resolution depends on the cause, complexity and providers involved; we communicate the timeframe after assessment. The plan does not guarantee uninterrupted operation.
No. It is optional and separate from the technical warranty.
No. Monthly capacity is reserved for the current contractual period.
No. Content and editing volume are contractually defined and sensitive claims remain client-approved.
An update to one existing section, with up to 300 words and 5 images supplied and approved by the client. It includes formatting, minor corrections and display checks. Both the update count and time limit apply. New pages, articles written from scratch and new features are excluded. Any additional work is estimated and approved in advance.
Yes: up to 20 daily-menu publications and 2 additional updates per month, replacing rather than adding to the standard content allowance. We confirm eligibility and the contractual allowance after assessing the workflow and time required. The client supplies approved material in a consistent format; we do not infer ingredients, allergens or prices.
The client pays providers directly through their own accounts. We present estimated costs before the proposal is accepted. Care covers the agreed monitoring and maintenance work, not provider invoices. Configuration and administration are defined in the proposal.
Yes. We review the technology, access and condition of the project before confirming a subscription; not every website qualifies at the same price. Any initial remedial work is quoted separately. We define the assessment deliverable before quoting its fee.
Qualification
Share your website address and how often you need updates. We will recommend a plan and explain what it covers.